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Frank Jamison

Frank Jamison

Web Developer

A highly organized and detail oriented Software Programmer and Web Developer with 4 years of experience object-oriented programming and 2 years of experience in developing websites in both academic and professional settings with training in data structures, control structures, and algorithm design utilizing C++, Java, JavaScript, PHP, HTML, and CSS.

Work Experience

Client Support Associate

Broadridge Advisor Solutions

07/2016 to Present

I assist financial advisors across the nation from companies such as Wells Fargo Advisors, Waddell & Reed, and New York Life to create, update, and maintain their online web presence and other digital marketing services.

Accomplishments:

  • Assisted an average of 395 phone customers and 260 email customers with setting up and maintaining their FINRA approved financial advisor websites on a monthly basis during the 2016-2017 performance year.
  • Satisfactorily completed 11 long-term, time sensitive projects during the 2016-2017 performance year, accounting for 64.7% of all such projects in the department.
  • Maintained the highest number of closed email support tickets and positive customer satisfaction survey responses in the department for the 2016-2017 performance year.

Office Manager

Sierra Plumbing & Electric

02/2016 to 04/2016

I maintained all of the payables and receivables records, tracked employee payroll, and performed various HR functions.

Accomplishments:

  • Utilized QuickBooks to keep accurate records on accounts payable and accounts receivable and produced weekly reports for the leadership team to help decision making processes and budgeting.
  • Maintained job and accounting folders to accurately reflect the status of open contracts such as percent complete, percent billed, insurance status, and change orders.
  • Collaborated with Paychex regarding new hire paperwork, termination packets, and wage garnishments to keep employee records up to date and in compliance with government standards.

Education

National University

Bachelor of Science, 2013-2015

Computer Science